Service Cancellation
S&Z PROPERTY INVESTMENT LTD is a UK-based residential property investment and apartment rental services company, primarily providing residential property investment, property management, and apartment rental services.
As our business is a service-based transaction rather than the sale of physical goods, there is no traditional return process. However, customers can apply to cancel services, terminate rental arrangements, or inquire about refunds, in accordance with applicable laws and the service agreement between both parties.
- Service Cancellation Request
If you wish to cancel your confirmed apartment rental, please contact us via email as soon as possible, within 1-2 business days.
You will need to provide:
Name; Contact information; Rental service information; Reason for cancellation.
We will review your request upon receipt and process it according to the rental agreement and applicable laws.
- Cancellation Timeline
Generally:
Cancellation before service confirmation: Customers can contact us to apply for cancellation, and related fees will be handled according to the actual situation;
Cancellation after service confirmation: Will be handled in accordance with the signed rental agreement and relevant UK laws;
After move-in arrangements: Cancellation will be handled according to the early termination clause in the rental agreement.
Specific refund eligibility and amount will be confirmed based on the customer’s actual situation.
- Refund Instructions for Paid Amounts
If the customer meets the refund conditions:
The refund will be processed within a reasonable time after confirming the refund application;
The refund will usually be returned to the customer’s original payment account;
The processing time of the bank or payment institution may affect the final arrival time.
General Refund Arrival Time:
Refund Processing Time: 1-3 business days
Bank Arrival Time: Depends on the processing time of the payment institution.
- Regarding “Returned Goods After Opening”
Since S&Z PROPERTY INVESTMENT LTD provides apartment rentals and property services, and does not involve the sale of physical goods, there is no issue of opened goods.
If the customer has already started using the relevant services, they can still contact us to inquire about service cancellation or refund arrangements according to the lease agreement and applicable laws.
- Return Address and Contact Information
Since our company provides residential rental services and does not involve the return of physical goods, there is no fixed return address for goods.
For service cancellations, refund requests, or other related matters, please contact us through the following methods:
Company: S&Z PROPERTY INVESTMENT LTD
Address: 110 Brock Hill, Runwell, Wickford, England, SS11 7NX
Business Type: Residential property investment, apartment rental, residential property management and operation services
Location: United Kingdom
Email: support@szpropertyinvestment.uk
If you require documents or information to be mailed, please contact us via email to obtain a confirmed address.
- Contact Us
If you have any questions regarding service cancellation, refund procedures, or rental arrangements, please contact our customer service team.
S&Z PROPERTY INVESTMENT LTD will provide clients with a transparent and fair service processing procedure in accordance with applicable UK laws and mutual agreements.